How the Jandl agency uses Attendu to run different kinds of client events

The Jandl agency runs a wide range of corporate events — from sports and leisure days through multi-day company conventions to large industry conferences. Each type called for a different way of working with guests, registrations, the programme and the organisation on site.

Attendu let the Jandl agency manage all of those processes in one system and tailor the setup to each individual event.

Preparation: different events, different scenarios

Every event needed the organising team to work with different data and a differently configured registration process.

At the sports event, for instance, guests indicated during registration whether they were attending as a guest, a player or a reserve. Registration also covered picking wellness treatments in specific time slots and signing up a playing partner.

The company convention, by contrast, called for far more information — from accommodation and dietary requirements through clothing sizes to the choice of sports activities or who shared a room with whom.

„Because we run different kinds of events, we often need to split guests into groups, activities or separate zones. In Attendu we can set that up easily and without needless admin.“

A guest database you can see at a glance

Preparing any event started with an up-to-date picture of the guests. In Attendu the Jandl agency shaped the database around each event and extended it with its own fields. The organising team kept attendance, activities, accommodation and other details in one place and updated them as it went.

Information by guest type

Different groups of guests didn't need to see the same things. A partner, a speaker, an employee or a regular attendee could have a different programme and different access to parts of the event. So the Jandl agency also used Attendu to personalise registration pages and email.

On the day: from registration to check-in

The Jandl agency used Attendu on site as well. At the desk the team could find an attendee in seconds, verify their details and print a badge or a label with a QR code. The system also checked whether a guest was entitled to enter a given zone or activity.

Running the programme and its zones

The multi-day company convention needed attendance managed across different parts of the programme. Attendu was set up with 17 custom zones tied to things like sports activities, workshops and transport. The event as a whole had 38 programme blocks spread across several days and locations.

Guests could also use the attendee app, which carried the programme, the venues and up-to-date information.

Communicating during the event

At more complex events Attendu also served as a channel between the organising team and the guests. At the company convention the Jandl agency sent announcements as push notifications and let guests ask questions through the attendee app. The team didn't have to field everything individually, and guests had what they needed while the event was running.

Afterwards: data for the review and the next edition

Once the events were over, the Jandl agency still had the data on registrations, attendance, app usage and individual activities. The large conference also used a detailed feedback survey covering both the individual talks and the organisation as a whole. The data served not only to evaluate what had just happened, but as the groundwork for planning the next edition.

One system for different types of events

A sports tournament, a company convention and a large industry conference are very different things. They still shared a foundation — knowing who the guests were, reacting quickly to changes, and making sure registration and the event itself ran without a hitch. What mattered most to the Jandl agency was Attendu's flexibility.

From registration through communication and check-in to the review — Attendu helped the Jandl agency run different types of events from one place.